How to place an order on Bitmain website

Order Process (Bitmain Website)

  1. Go to website https://shop.bitmain.com/
    Select product model and correct shipping batch.




  2. Confirm order quantity. Add optional parts if any. (APW3++)





  3. Log in to user account.




  4. Select shipping address and shipping method.



  5. Apply coupons if there are any. Check on the box to accept the Policy & Terms.



  6. Slide to complete verification process.



  7. Choose payment method – USD wire, BTC, BCH or LTC. Order will expire in 30 minutes if no payment method is selected. Customer can no longer choose payment method after that.


  8. Different payment methods have different expiry time.
    BTC – 2 hours
    BCH/LTC – 1 hour
    USD wire – Needs to upload transfer proof within 3 days into the system
    For information on how to upload the transfer proof, please click on the link:
    https://support.bitmain.com/hc/en-us/articles/115000956874-How-to-Upload-Transfer-Proof



  9. Upon submitting order for USD wire, Proforma Invoice will be generated with the order ID.



  10. Once full payment is received, we will update the order status to “Paid” and “Valid”.
    Customer can log in to their user centre and check it under “My Order” >>> “Sales Order”.



  1. Tracking ID will be sent to customer once order is shipped out. Estimated delivery time to reach customers will be 3-7 working days if there are no delays at the customs.

  2. Commercial Invoice will be sent to customer for customs clearance.
Was this article helpful?
1 out of 3 found this helpful
Have more questions? Submit a request